Shipping policy

Shipping & Processing Policy

Last Updated: April 18, 2026

At Empower Press, LLC we prioritize quality and sustainability. We utilize a hybrid fulfillment model, which means some items are shipped from our studio while others are printed specifically for you on demand.

1. Processing Time (Handling)

Processing time is the time it takes to prepare your order before it leaves our hands. This varies by product type:

  • Ready-to-Ship Items:

    • Items held in stock are processed and shipped within 1–2 business days.

  • Print-on-Demand (Made to Order):

    • To reduce waste, items such as Books, Apparel, and select Wellness Tools purchased through this website are created only after you place your order.

    • Please allow 3–5 business days for production (printing and binding) before these items are shipped.

2. Estimated Delivery Times

Once production is complete and the order has shipped, the following estimated transit times apply:

  • Standard US Shipping: 3–7 Business Days.

  • Expedited Shipping: Not currently available for Print-on-Demand items.

  • Note: Total delivery time = Processing Time (3–5 days) + Shipping Time (3–7 days).

3. Split Shipments

Because we use specialized facilities for our made-to-order items, your order may arrive in multiple packages.

  • Example: If you order a Book (Printed on Demand) and a Button Pin (Shipped from Studio), they will arrive separately.

  • You will receive a unique tracking number for each package via email as they ship.

4. Tracking Your Order

  • As soon as your order ships, you will receive an email with your tracking number.

  • Please allow 24–48 hours for the carrier's system to update the tracking status after you receive the notification.

5. Incorrect Addresses

  • Customers are responsible for entering the correct shipping address at checkout.

  • If a package is returned to us due to an incorrect address, the customer is responsible for the cost of re-shipping the item. We cannot offer refunds for custom printed items lost due to incorrect addresses provided by the customer.

6. Lost or Stolen Packages

  • Good Life Coaching by Danielle is not responsible for packages that have been marked as "Delivered" by the carrier.

  • If your tracking says "Delivered" but you cannot find it, please contact your local post office with your tracking number to obtain the GPS location of the delivery scan.

7. Age Restriction

  • You must be 21 years of age or older to purchase products from the Holistic Relief collection. We utilize age verification upon checkout. Adult signature may be required upon delivery for certain items.

8. New EU customs rules come into force on all EU bound deliveries received on or after the 1st July: From this date all orders with a commercial value under €150 (excluding shipping) will be subject to an additional €3 duty per HS code. As all orders are classified as books, this will mean an additional €3 will be added per order. As part of the supply chain, our carrier will also add an additional 4% deferment fee which will be reflected as part of this.